Lingering questions?

How much does it cost?

2$ per employee per month. But because our customers have different needs, we set up payment packages based on the services they use. For example: we offer different levels of support, from simple forum support to full phone support and in-person training. Many customers also request customizations so Schedule Bin or Statistics Bin can more seemlessly work with their existing infrastructure.Contact us so that we can ensure your needs are met.

Where is my data stored?

Schedule Bin stores your user data in a cloud (a large network of computers). This allows us to more effectively run our business and focus on meeting our customers needs. All important user data is encrypted so that no one, including us, will be able to view your users sensitive data. All data is transferred securely using SSL, the same technology banks use to secure your online transactions. Also, because your data is stored in a cloud, it is backed up and stored in several different locations, meaning odds of data loss are very slim.

What kind of support do you offer?

We offer several options for support. Use our forum to find answers to questions people have already asked, or post new questions. Our staff are constantly monitoring our user forums looking to help out. Also, we love hearing feedback and comments, don't hesitate to contact us if you get stuck.

If you would like to have more dedicated support, including phone support and personalized training, contact us about our rates.

How many employees can I register?

You are free to register as many employees as you like. Our system can support thousands of employees in one organization. But to make things easy for you to manage, we suggest you place your employees into teams of no more than 50.

What are teams in Schedule Bin? How can they help me organize my scheduling?

A team can be any group of people, usually working together. Schedule Bin allows you to break your organization up into smaller, more managable groups: teams. For example, a restaurant can have kitchen staff and wait staff. The manager of the restaurant can put his or her employees into either the kitchen or wait team and manage them separately.

I need to manage schedules in different store locations, how can Schedule Bin help?

By using teams. Teams can be chained together in a hierarchy so when you create your corporate account, you create your corporate team. You can then add sub-teams underneath your corporate team which you can manage (if you choose) and view reports on. Sub-teams can be grouped anyway you like: regional offices, store locations, departments, assembly lines within a factory, franchises... Every sub-team manages its own schedules and registered employees.

I have unique scheduling requirements, can you guys help?

Yes. We realize many business's have existing processes and infrastructure that they don't want to disrupt. It is for this reason we offer customizations to ensure that your unique scheduling challenges don't mean you need to pay for and build a scheduling solution from scratch. contact us to speak with an engineer about how we can help you.